This policy explains how SpaarxLab handles information on this company website. Individual products and customer projects may have separate privacy notices and agreements.
Information you share
When you send an enquiry, we receive your name, email address, project details, and any optional company, website, or timeframe information you provide. We also receive the product or service you selected and the page or campaign that led to your enquiry.
If you book a call, the scheduling service collects the details shown in its booking form, such as your name, email, selected time, and answers to booking questions. Please avoid including passwords, payment details, or sensitive personal information in an enquiry.
How we use it
We use enquiry and booking details to respond, understand your requirements, arrange a conversation, and follow up about that request. Technical information, such as IP addresses, browser information, and service logs, helps operate the website, prevent abuse, and investigate failures. Enquiry source information helps us understand which pages and campaigns lead to requests.
Depending on the purpose and applicable law, processing may be based on your consent, steps you request before an agreement, or legitimate interests in responding to enquiries and securing the website.
Services involved
- Cloudflare Turnstile checks contact submissions for automated abuse. Read the Cloudflare privacy policy.
- Resend delivers enquiry emails. Read the Resend privacy policy.
- Cal.com provides scheduling and booking controls. Read the Cal.com privacy policy.
- Google Analytics measures visits, traffic sources, and website interactions when you accept analytics. Advertising storage, Google signals, and ad personalization are disabled in our website tag. Read the Google privacy policy.
- Microsoft Clarity provides heatmaps and session recordings of website interactions when you accept analytics. Read the Microsoft privacy statement.
Hosting and communication providers also process information needed to deliver their services. Providers may operate in different countries; their notices explain their processing and transfer arrangements. We may disclose information where required by law.
Theme preferences and third-party browser storage are explained in our Cookie Policy.
Retention and security
We retain enquiry information for as long as needed to handle the request, maintain relevant business records, or meet legal obligations. Retention can vary with the type of correspondence and any later customer agreement.
We use safeguards designed to protect information, including secure connections and access controls. No online service can guarantee complete security. Where required by law, we will notify affected people and relevant authorities of a data breach.
Your choices and rights
Analytics scripts load only after you accept analytics. Use the Analytics preferences button on the website to change your choice or withdraw permission. We do not send contact-form submissions to these analytics services.
You can ask to access, correct, or delete personal information, or raise a concern about how it is used. Depending on applicable law, you may also have rights to restrict or object to processing, receive a portable copy, withdraw consent, refuse qualifying automated decisions, or complain to a relevant authority. Withdrawing consent does not affect processing that was lawful before withdrawal.
Contact contactus@spaarxlab.com with your request. We may need to verify your identity before sharing or changing personal information. You can also ask us to stop following up on an enquiry.
Other websites and children
Linked websites have their own privacy practices. This website is intended for business enquiries, not for children. Contact us if you believe a child has provided personal information.
Updates
We will update this page when our practices change and provide additional notice where required. We will not reduce your rights under this policy without your explicit consent.